Terms of Service & End User License Agreement

Last updated 30 October 2026

Draft — review before publishing. These terms describe how the app works today and include the minimum license terms Apple requires of apps that don't use its Standard EULA. They have not been reviewed by a lawyer. Have them checked, and fill in the company registration details below, before you link them from the App Store or Google Play.

This page is the agreement between you and Saga Verify AS (Humsafar, "we", "us") for your use of the Humsafar app. It also serves as the app's End User License Agreement (EULA) — the license terms referenced from the App Store and Google Play listings. By creating an account or using the app you accept it. If you do not accept it, please do not use Humsafar. How we handle your personal data is described in the Privacy Policy.

1. Who can use Humsafar

You must be at least 18 years old.
You must be legally able to marry.
You must not have been removed from Humsafar before.

2. License to use the app

We grant you a personal, limited, non-exclusive, non-transferable license to install and use the Humsafar app on devices you own or control, for your own personal, non-commercial use, for as long as you comply with this agreement. We (Saga Verify AS), not Apple or Google, are solely responsible for the app and its content. If you downloaded Humsafar from the App Store, this agreement is between you and us only — Apple is not a party to it and has no obligation whatsoever to furnish any maintenance or support for the app.

3. Your account

You sign in with a one-time code sent to your email address or phone number. Keep access to that address or number secure — anyone who can receive the code can sign in as you. Tell us at [email protected] if you think someone else has used your account.

One person, one account. Your date of birth cannot be changed after sign-up, because it sets the age shown on your profile.

4. What you post

Your profile, photos and messages remain yours. By posting them you give us the permission we need to host and display them inside the app — nothing more. We do not use your photos in advertising.

You agree that everything you post is your own, accurate, and lawful.

5. What is not allowed

Pretending to be someone else, or using someone else's photos.
Sexually explicit images or text. Uploading explicit content to a profile may result in permanent removal of the account.
Harassment, hate speech, threats, or abuse of any kind.
Soliciting money, advertising, recruiting, or any commercial use.
Contacting anyone under 18, or misrepresenting your own age.
Scraping, automating, reverse-engineering, or otherwise abusing the app or its API.
Sharing another person's private information, including screenshots of conversations, without their consent.

6. How matching and messaging work

Liking someone is deliberate and cannot be undone. A conversation can only be started once two people have liked each other. You can block or report anyone at any time; blocking removes you from each other's view.

7. AI suggestions

Reply suggestions are optional and are drafts only. You decide what to send, and you are responsible for it. Suggestions are generated either on your device or, if you choose one, by a third-party provider (OpenAI, Anthropic, Google Gemini or DeepSeek). Before any conversation context is shared with a third-party provider, the app asks for your agreement; you can decline and keep using everything else. Monthly suggestion allowances are described in the app and do not roll over.

8. Purchases and subscriptions

Some features, such as higher limits on likes and on the profiles you can browse, are available with a paid subscription. Purchases are made and billed through Apple or Google under their terms, and we use RevenueCat to keep track of which subscription is active on your account. We never receive your payment card details.

Subscriptions renew automatically until you cancel them. Cancel at least 24 hours before the end of the current period in your App Store or Google Play account settings — deleting the app or your Humsafar account does not cancel a subscription by itself. Refunds are governed by Apple's or Google's policies rather than ours.

9. Maintenance and support

We are solely responsible for providing any maintenance and support for the app, to the extent required by law or as we otherwise commit to in this agreement. Neither Apple nor Google has any obligation to provide maintenance or support for Humsafar.

10. The app is provided as it is

We work to keep Humsafar available and correct, but we do not promise that it will be uninterrupted, error-free, or that you will find a match. To the extent the law allows, we are not liable for indirect or consequential loss arising from your use of the app, or from your interactions with other members.

If the app fails to conform to any warranty that applies, you may notify Apple or Google (as relevant to where you downloaded it), and the store operator's sole warranty obligation to you is to refund the purchase price, where one was paid. Any other claim, loss or damage relating to a failure to conform to a warranty is our responsibility, not Apple's or Google's, to the extent permitted by law.

11. Product and legal claims

We, not Apple or Google, are responsible for addressing any claim by you or a third party relating to the app or your use of it, including product-liability claims, claims that the app fails to meet an applicable legal or regulatory requirement, and claims under consumer protection law.

12. Intellectual property

The Humsafar name, logo and app are owned by us or our licensors. If a third party claims that the app, or your possession and use of it, infringes their intellectual property rights, we, not Apple or Google, are solely responsible for investigating, defending, settling and discharging any such claim.

13. Ending the agreement

You can delete your account at any time from Account → Management → Delete account. Deletion cannot be reversed.

We may suspend or remove an account that breaks these terms, that puts other people at risk, or where we are required to by law. Where it is reasonable to do so, we will tell you why.

14. Safety

Humsafar does not run background checks on its members. Meeting someone you met online carries risk. Meet in a public place, tell someone where you are going, and never send money to someone you have not met. Report anything that concerns you — in the app, or to [email protected].

15. Legal compliance

By using Humsafar you confirm that you are not located in, or a resident of, a country subject to a Norwegian, EU, UK or US government embargo, and that you are not on any government list of prohibited or restricted parties.

16. Third-party terms

Your use of Humsafar must also comply with the terms of any third-party agreement that applies to you — for example, your mobile carrier's data or wireless-service agreement. You are responsible for any data charges you incur while using the app.

17. Governing law

This agreement is governed by the laws of Norway, without regard to its conflict-of-law rules. If you use Humsafar as a consumer resident in the European Economic Area or the United Kingdom, nothing in this agreement removes the protection given to you by the mandatory consumer-protection laws of your own country of residence, including your right to bring proceedings before the courts there.

18. Apple and Google as third-party beneficiaries

If you downloaded Humsafar from the App Store, you acknowledge that Apple Inc. and its subsidiaries are third-party beneficiaries of this agreement, and that, upon your acceptance, Apple has the right to enforce this agreement against you as a third-party beneficiary. The same applies to Google LLC if you downloaded Humsafar from Google Play.

19. Changes

We may update these terms. If a change is material we will tell you in the app, and continuing to use Humsafar after that means you accept the updated terms. We may also require you to update to a newer version of the app to keep using it.

20. Contact

Saga Verify AS, organisation number 917 284 512, Postboks 1054 Forneburingen, 1307 Fornebu, Norway. Write to [email protected] or use the contact form.